bj335 Privacy Policy Your Information Is Safe

Section 01

Introduction and Scope of Application

bj335 ("we", "our", or "platform") is one of Bangladesh's trusted online gaming and betting service providers. This Privacy Policy ("Policy") applies to the bj335 website and all associated digital platforms. This Policy takes effect when you register on our platform, use our services, or contact us.

The main purpose of this Policy is to clearly inform you about what types of personal information we collect, how that information is used, with whom and under what circumstances information may be shared, and what measures we have taken to protect your data. We believe transparency and accountability are the foundation of a trustworthy platform.

By using our services, you are considered to have given your consent to the terms described in this Privacy Policy. If you disagree with any part of this Policy, please contact us or stop using the platform.

Important: This Privacy Policy is an integral part of our Terms and Conditions. You are requested to read both documents together.

Section 02

What Information We Collect

bj335 collects only the information that is necessary. No unnecessary or excessive information is collected. A detailed description of the information we collect is provided in the categories below.

2.1 Registration and Identity Information

When you create an account on bj335, the following information is collected:

Full name (in Bengali or English)
Date of birth (for age verification — minimum 21 years)
Email address
Mobile number
Password (stored in encrypted form, never readable)
Preferred currency (Bangladeshi Taka / BDT)

2.2 Identity Verification (KYC) Information

For secure transactions and legal compliance, we may sometimes request the following identity verification documents:

National ID card (NID) or passport copy
Proof of address (utility bill or bank statement)
Proof of payment method ownership (screenshot of bKash, Nagad, or Rocket account)

2.3 Financial Transaction Information

During deposit and withdrawal processes, the following financial information is recorded:

Transaction amount and date
Type of payment method (bKash, Nagad, Rocket)
Last four digits of the mobile banking number (full number is not stored)
Transaction reference number

2.4 Usage and Technical Information

When you browse our website, the following technical information may be collected automatically:

IP address (anonymized)
Browser type and version
Device type (mobile, tablet, desktop)
Operating system
Page visits and session duration
Referral URL (the page you came from)

Section 03

How Your Information Is Used

bj335 uses the collected information only for specific and legitimate purposes. Your information is not commercially misused in any way.

3.1 Service Operation and Improvement

Creating, managing, and maintaining your account
Processing deposit and withdrawal transactions
Providing bonuses, cashback, and promotional benefits
Personalizing the gaming experience
Enhancing platform performance and security

3.2 Protection and Fraud Prevention

Detecting and preventing unauthorized access to accounts
Detecting money laundering and fraudulent transactions
Enforcing responsible gaming policies (such as self-exclusion)
Ensuring age verification requirements are met

3.3 Customer Service and Communication

Providing support via live chat and email
Sending important account-related notifications
Sending transaction confirmation messages
Sending promotional information with your consent

Withdrawing Consent: You may opt out of promotional communications at any time. However, account and transaction-related notifications cannot be turned off as they are essential for your security.

Section 04

Data Sharing with Third Parties

bj335 does not sell, rent, or disclose your personal information to third parties for commercial purposes. However, information may be shared in the following limited circumstances:

4.1 Payment Processors

Necessary information is shared with payment providers such as bKash, Nagad, and Rocket to complete financial transactions. This information is used only for the specific transaction and is handled in accordance with the payment provider's own privacy policy.

4.2 Technology Service Providers

Information may be shared to a limited extent with technology partners who assist in operating the platform. They operate under strict confidentiality agreements and may only use the information to provide specific services.

4.3 Legal Obligations

There may be an obligation to share information with legal authorities in the following circumstances:

To comply with valid court orders or government directives
To comply with anti-money laundering laws
To assist in national security investigations
To assist law enforcement agencies in preventing fraudulent activities

Third-Party Control: We are not responsible for the privacy policies of third-party websites linked from our platform. Please review their own privacy policies before visiting those sites.

Section 05

Cookies and Tracking Technologies

bj335 uses cookies and similar tracking technologies to improve your browsing experience. Cookies are small text files stored in your browser or on your device.

5.1 Essential Cookies

These cookies are essential for the basic functionality of the website and the platform cannot work properly without them. These include login session tokens, security identifiers, and cookies that save cart or game state.

5.2 Functionality Cookies

These cookies remember your preferences — such as language preference, display settings, and previous game history. They make your experience more personalized.

5.3 Analytics Cookies

We use analytics cookies to collect anonymous statistical data. This helps us understand how users interact with the platform, which is used to improve the quality of our services.

5.4 Cookie Controls

You can control or delete cookies through your browser settings. However, disabling essential cookies may cause some platform features to stop working.

Section 06

Data Security Measures

bj335 uses the highest industry-standard security technologies to protect your personal and financial information. Our security infrastructure is continuously updated and monitored.

6.1 Encryption Technology

SSL/TLS 256-bit encryption used for all data transmissions
Stored passwords protected through bcrypt hashing
Sensitive financial data stored in encrypted databases
End-to-end encryption for server-to-server communication

6.2 Access Controls

Only authorized personnel can access sensitive information
Two-Factor Authentication option
Regular security audits and penetration testing
24/7 automated monitoring for suspicious activity

6.3 Response to Data Breaches

In the event of a data breach, we will promptly notify affected users and take necessary remedial measures. Our security team remains vigilant around the clock to prevent such incidents.

Section 07

Data Retention Period

We retain your personal information only for as long as necessary. Once the specified purpose has been fulfilled, the information is securely deleted or anonymised.

7.1 Retention Policy

Active account data: for the full duration that the account remains active
Transaction records: minimum five years from the date of the last transaction (legal obligation)
Inactive accounts: automatically reviewed three years after the last login
Support chat records: up to two years after resolution
Technical log files: three to six months

7.2 Data After Account Closure

If you request account closure, we will retain necessary information for the required period under our legal obligations. Any additional information beyond that will be securely deleted.

Section 08

Your Rights

You have certain fundamental rights regarding your personal information, which bj335 fully acknowledges and respects.

Right to Access: You have the right to ask what information we hold about you.
Right to Rectification: The right to request correction of inaccurate or incomplete information.
Right to Erasure: The right to request deletion of your information within legal limits.
Right to Restriction of Processing: The right to request that processing of your information be limited in certain circumstances.
Right to Portability: The right to request your information in a structured format.
Right to Object: The right to object to the processing of your information for specific purposes.
Right to Withdraw Consent: The right to withdraw any previously given consent at any time.

To exercise any of these rights, please contact our support team. We will process your request within 30 business days.

Section 09

Protection of Minors

bj335 is a responsible gaming platform. Our services are intended solely for individuals aged 21 or above. We never knowingly collect personal information from minors.

We have age verification measures in place during the registration process. If it is ever established that a minor has registered on our platform, that account will be closed immediately and all associated information will be deleted.

To Parents and Guardians: If your child has accidentally created an account on our platform, please contact us immediately at [email protected]. We will take prompt action.

Section 10

Changes to the Privacy Policy

bj335 reserves the right to review and update this privacy policy from time to time. If any significant changes are made to the policy, we will notify you in the following ways:

A prominent notice will be displayed on the website
A notification will be sent to your registered email address
The "Last Updated" date at the top of this page will be changed

Continued use of the platform after the updated policy is published will be considered as your acceptance of the revised policy. We recommend that you review this page regularly.

bj335's Privacy Policy